Has anyone taken a loan in your name as well or has taken a loan for himself? And now for its recovery the fake agent has harassed you or is threatening you. So this news can be of your use. Yes, often after taking a loan, fake recovery agents harass people to repay the loan. They also give them many threats. If this has happened to you too, then you do not need to worry. ,
Often, fake recovery agents threaten customers for defaulting on loan repayments. But according to the RBI rule, no one can harass or threaten you to repay the loan. Let us know how you can complain about it.
What does the RBI rule say
As per RBI rules, recovery agents can call you only between 8 am to 7 pm. Also, they cannot threaten you or send any derogatory messages. If they cannot disturb you physically or mentally in any way. In such a situation, he can complain about them. For this, you have to keep a recording of all the messages and calls sent by them. So that you can prove that they have harassed you.
This is how you can complain
If someone harasses you for loan recovery, then you can complain about it in your nearest police station. If the police refuse to register a complaint in this case, then you can file a complaint against that bank in the civil court. Apart from all this, you can save the calling numbers, call recordings, SMS or messages of that agent.
No comments:
Post a Comment