What is the basic purpose of buying car insurance? Of course, it is directly related to providing financial help in the repair and maintenance expenses of your car by giving the benefit of claim settlement.
The process of claim settlement is very important in car insurance. It helps you to exercise the options properly and effectively. Realizing this importance, Tata AIG Car Insurance ensures you get a timely response. Along with this, you also get a sigh of relief by sending the claim amount to you fast.
Here are some tips that will help you understand the claim settlement process of Tata AIG car insurance. Tata AIG Car Insurance is one of the most reputed motor vehicle insurance companies in India.
Before we start telling you, let us know what is the meaning of claim settlement process in an insurance?
What is Car Insurance Claim Settlement Process?
The claim settlement process of a car insurance means that you put a claim request in front of the insurance company and the car insurance company assesses your claim and gives you the amount of insurance. Now the insurance company will settle your claim due to car accident, theft or any other accident. Assesses on the basis of loss and its cover in insurance, only after that you are given the claim amount.
The correctness of the claim details is verified based on the terms and conditions of your car insurance policy. Based on this, it is decided how much insurance cover or compensation you will get.
At Tata AIG, we have simplified this claim settlement process. Its advantage can be availed both online and offline. We have over 650+ claim experts across India and over 6900+ garages to give you the best and easy claim settlement process anytime, anywhere.
What needs to be done in the claim settlement process?
The online claim settlement process is very easy. It saves your time and most importantly it is very cost-effective. Here its step-by-step detail is given.
Registering for Car Insurance Claim
If your car meets with an accident or any such incident happens, which is covered under your insurance. Then you have to initiate a car insurance claim after ensuring the safety of yourself and your co-passengers and get yourself registered. For this
1. First of all go to the page of Tata AIG Car Insurance and click on Claims.
2. Now click on Initiate Claim.
3. Along with giving the car insurance policy number, fill your other personal details like name, mobile number, driving license number and other details.
4. Give information about the incident.
5. If it is an accident, then upload the copy of the FIR.
6. If any third-party or third-party property or vehicle has been damaged, then inform about it.
7. After that click on Submit.
You can also register for the claim by calling the toll-free number 1800-266-7780.
Documents Required for Car Insurance Claim
- Claim form
- Copy of FIR in case of accident
- Legal notice sent by the opposite party in case of third-party damage
- 'No Trace Report' issued by the police in case of theft
- Repair bills in case of damages
- Hospital bills in case of a personal accident claim
- Original invoice for repairs done by the garage.
Receive claim settlement number
After properly completing the claim settlement process mentioned above, you will get a 'Claim Settlement Number'. Keep it safe for future as it will be useful later in communication related to claim status and settlement.
do a self inspection
After successful submission of the claim request, you will get a 'Self Inspection' link. Fill it properly, because it will serve as an important document when the survey officer or expert will be sent to assess the loss on behalf of the company.
damage assessment
After you generate the car insurance claim and provide all other mandatory documents, a survey officer will assess the damage caused to your car. After this it will be seen which damages are covered in your insurance policy. Experts check your claim settlement form very carefully. After that your loss is reviewed and it is decided how big your loss is. Based on that, your claim amount is determined.
take your car for repair
As per the survey officer's report, experts from Tata AIG will schedule a visit for your car at one of the garages in their network of over 6900 garages. You can also take your car to an out-of-network garage of your choice and get it repaired.
If you get your car repaired at a networked garage, then you get the benefit of a cashless claim. This means that only Tata AIG Car Insurance pays your bill directly.
If you opt to get the repairs done at an out-of-network garage, then you will have to bear the cost from your own pocket and get reimbursed later as per your car insurance policy cover.
Car Insurance Claim Settlement
After repairing your car, Tata AIG Car Insurance settles your claim on the basis of your insurance bond. In this, the insurance cover available on your car, your claim history, add-on covers, available documents are checked. After this, settlement is offered by the company for the cost of repair.
Tracking Claim Settlement Process
At Tata AIG Car Insurance, we endeavor to settle insurance claims expeditiously. Despite this, you can track your car insurance claim settlement process at any point of time. Its online process is very easy.
1. First of all go to the page of Tata AIG Car Insurance and click on Claims
2. Now click on Track Claim here
3. Enter details like your car insurance policy number, claim settlement number. Here you will get the status of the claim settlement process.
For any further query, you can talk to the company's 24×7 customer care.
How long does it take to process a car insurance claim?
It takes 7 to 10 days for the car insurance claim process to be completed and the claim amount issued to you. Although its time can also increase, it depends on the case of each person, the insurance of the vehicle and the assessment of the damage.
Claim Settlement Ratio of Tata AIG Car Insurance
Tata AIG Car Insurance has always been known for its reliable customer support system. Tata AIG has set a record of 99% claim settlement ratio in the financial year 2022-23. Hence you can count on a guaranteed and assured claim process.
It is imperative that before buying the best car insurance policy for your car, you should compare the plans of different car insurance companies and choose the right car insurance policy only after reviewing them.
thing to understand
It should be understood about the claim settlement process of Tata AIG Car Insurance that it is quite simple. At the same time, when you need financial help the most, then it responds very effectively.
Tata AIG has made car insurance claim settlement easy for customers with its approach, simplified online processes, less time consumption and hassle free process. It has a wide network of garages, claim settlement ratio is high. At the same time, due to its commitment to maintain the trust of the customers, it has settled the claim amount expeditiously.
With the process mentioned here and the convenience of tracking, you can easily complete your car insurance claim settlement. Keep in mind, a well-thought-out decision gives better results.
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