Now like life insurance, people are also getting health insurance, so that they and their families can get better treatment if needed. But, many times insurance companies reject health claims. In such a situation, the insurance holder has to pay the hospital bill from his own pocket. In such a situation, the question arises that if the health insurance companies do not help the victim's family on time, then what should they do in this situation. After all, to whom should he go to complain about health insurance companies? So let us know today what a health insurance holder should do in such a situation.
Actually, many times health insurance companies reject health claims due to incomplete documents. In such a situation, to make a health claim, you should give all the documents related to the disease along with the hospital bill to the insurance companies. Despite this, if the companies reject the health claim, then you can complain about it to the insurance company itself. There is a high possibility that after complaining to the company, your problem will be resolved.
You can file a complaint with IRDAI
If your problem is not resolved even after complaining to the company, you can lodge a complaint with IRDAI. For this you will have to call IRDAI toll free number 18004254732 or 155255. You can also make your complaint through email at complaints@irdai.gov.in. If you are not satisfied with the decision of IRDAI, then you can approach the court.
You can complain about this in court
If you want, you can complain about it in the civil court. Apart from this, you can also approach the consumer court. However, in such cases, it would be better for you to approach the consumer court. If you do not get justice from the consumer court, then you can complain about it in the civil court.
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